"Hi Patty,

Thanks so much for the help, you did a great job!!! All is much better and yes, your advice worked with AVG. Hope you have a great weekend. Please keep up the good work, every tech department needs more people like you and Bob!"

Jim

"I just want to let you know in writing that Robert was wonderful!  I will sing his praises. He was patient and kind and took the time to make sure that everything was checked and re-checked.   For now everything is wonderful, so enjoy your weekend and the great weather we're having, although a little rain wouldn't hurt! Have a great day!"

Greg

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